Terms and conditions

Last updated: 5 November 2026

This is a translation. The German version is binding.

§ 1 Scope

These terms apply to all orders placed through the shop on hoverscan.dev. The seller and your contracting party is hansenexus GmbH, Eidelstedter Weg 2, 20255 Hamburg, Germany, Amtsgericht Hamburg HRB 188746 ("we").

A consumer is any natural person who enters into a contract for purposes that are predominantly outside their trade, business or profession (§ 13 BGB). Deviating terms of business customers do not apply.

§ 2 How the contract is made

The products shown on hoverscan.dev are not a legally binding offer but an invitation to order.

By clicking "Buy now" you make a binding offer to buy. Before that you can check and correct your details in the order form at any time. We then take you to our payment provider Mollie.

The contract is made when your payment has reached us and we send you the order confirmation with the download link by email.

§ 3 Prices, delivery area and payment

All prices are final prices in euros and include statutory VAT. Digital products have no shipping costs.

We sell to buyers with a billing address in a member state of the European Union.

Payment is handled by Mollie B.V., Amsterdam. The payment methods available to you are shown on Mollie's payment page. The amount is due on ordering. You get the invoice by email.

§ 4 Delivery of the files

You get the files as a ZIP archive to download. We send the link to the email address in your order as soon as your payment arrives.

The link works for 30 days and five downloads. After that, write to support@hoverscan.dev and we'll send you a new link free of charge. Please keep a copy of the files once downloaded.

To open them you need software that reads STL and STEP files (for example a slicer such as Bambu Studio, PrusaSlicer or Cura), and to print them a 3D printer with a build plate of at least 256 × 256 mm. The instructions are in the archive.

§ 5 Licence

The files are protected by copyright. Once paid in full, you get a simple, perpetual, non-transferable right to use and modify the files and to print parts from them for yourself, for your own private, non-commercial use.

You may not share, publish or sell the files or modified versions of them, nor sell parts or rigs printed from them. For commercial use, write to us and we'll find a licence.

§ 6 Right of withdrawal

Consumers have a right of withdrawal as set out in the withdrawal policy (hoverscan.dev/withdrawal/).

The right of withdrawal lapses once we have begun to provide the files after you expressly agreed that we begin before the withdrawal period ends and confirmed that you know you lose your right of withdrawal as a result (§ 356(5) BGB). You give this consent in the order form; we confirm it in the order confirmation.

§ 7 Defects

The statutory rights for defects apply, for consumers in particular the rules on digital products (§§ 327 ff. BGB). If you find a fault in the files, such as a part that won't print or doesn't fit, write to support@hoverscan.dev. We fix the files and send you the new version.

How well a printed part turns out also depends on your printer, the material and the print settings. Differences arising from these are not a defect of the files.

§ 8 Liability

We are liable without limit for intent and gross negligence, for injury to life, body or health, under the Product Liability Act and where we have given a guarantee.

For slight negligence we are liable only for breach of an essential contractual obligation, meaning one whose fulfilment makes the contract possible in the first place and on which you may rely, and then limited to the typical damage foreseeable when the contract was made. Liability for slight negligence is otherwise excluded.

§ 9 Contract text and language

We store the contract text. We email you the order confirmation with your order details, these terms and the withdrawal policy. The language of the contract is German; the English version is a translation.

§ 10 Dispute resolution

We do not take part in, and are not obliged to take part in, dispute resolution proceedings before a consumer arbitration board. If you have a question or a problem, just write to support@hoverscan.dev.

§ 11 Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, you keep the protection of the mandatory consumer law of the country where you habitually live.

If you are a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is Hamburg.